T&Cs

SHIPPING & DELIVERY
Items are shipped within 1-3 business days. Shipping within Australia is via Australia Post Express and has a flat rate of $15 per order. A tracked and signed-for delivery service is used where available. Insurance is an optional extra. Please email before ordering if you require this. No liability for any loss or damage is assumed once your order ships.

PAYMENT
Prices listed are in AUD and include GST. Credit and debit card payments are securely processed by Stripe.

JEWELLERY CARE
Painted and other surfaces may require delicate handling. Please handle your jewellery with the same care you would with artwork. Sterling silver will tarnish over time. You can clean it with a very soft toothbrush, warm water, and mild dish detergent. Polish your jewellery as needed with a jewellery cloth, particularly after wearing it. Sourcing a 100% cotton jewellery cloth is recommended. Storing your jewellery in a suitable box or airtight bag can help prevent it from tarnishing.

JEWELLERY REPAIRS
If your piece requires attention, please send a photograph and a description of what happened. Repairs may incur a charge.

RETURNS POLICY
All items are meticulously made and inspected. However, if you find a fault with the materials or manufacture, please email to enquire about an exchange or repair. Returns are not accepted for any other reason. When choosing your purchase, please refer to the dimensions given. If you have any questions about ring sizing or anything else, feel free to email for advice.

REFUNDS
Refunds are not issued under any circumstances.

PRIVACY
Customer details are not shared with other parties.